Your personal information.
Hifisenses collects your personal information when you register with us for using our online services or otherwise contact us online. We use this personal information to: provide you the products or services you have requested; create your user profile; to send you information about our products or services and your registration; when you agree, to send you marketing information; and to respond to your correspondence. We do not share your information with anyone outside the Hifisenses. For more information on how we use your personal information see our full Privacy Statement
Hifisenses Pte Ltd solely own Hifisenses.com and we respect the privacy rights of our online customers and are committed to protecting the personal information collected about you. We have adopted this Online Privacy Statement to guide how we collect, store, and use the information you provide us. By using the Hifisenses website where this Privacy Statement is displayed (“Sites”), you signify your assent to the terms of the Privacy Statement. If you do not agree to this Privacy Statement, please do not use the Sites. We reserve the right to make changes in this policy, so please check back from time to time to ensure you are aware of any changes in our information collection practices. Your continued use of the Sites will signify your acceptance of these changes. This Privacy Statement was last updated on October 1st, 2012.
When does Hifisenses.com collect your personal information?
Hifisenses collects your personal information at different times when you interact with our services, buy or products or otherwise contact us. Whatever the activity may be, we will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives.
Use a service?
When you use a Site on which this Privacy Statement is made available, we will collect personal information about you as part of accessing a relevant service.
Register a product?
If you wish to register your product online, you will be asked to provide us with the following personal information: first and last name, home address, telephone number and email address. We also ask you to enter information about the product you are registering such as them make and model, and your reason for selling or purchasing the product.
Use Hifisenses online store?
In order to purchase goods and/or services from our online store, you will need to provide us with a valid credit card number and expiration date, in addition to name, mailing and billing addresses, phone number and e-mail address.
What personal information Does Hifisenses Collect?
Hifisenses only collects personal information from you on a voluntary basis. When you submit personal information to Hifisenses, it will usually take the form of:
Member registration / subscription
Registration for game-specific event participation
Shopping at our online store
Customer service and technical support sessions; and/or
The information we collect may include personal information such as your name, date of birth, e-mail address, phone number, fax number and home address. Visitors purchasing goods or services through our online store will need to provide a valid credit card number and expiration date, in addition to the credit card holder's name, mailing address, phone number and e-mail address. In addition, we may collect demographic information such as your age, gender, music preference and the audio items you own or plan to buy.
Hifisenses collects personal information via conventional Internet forms. For example, a new user to any of the Sites may be asked to register by providing his or her name, phone number, fax number, and home address. This information will then be associated with your e-mail account, so that you may identify yourself during future visits to each of the Sites. Hifisenses also stores and maintains personal information that you submit to us in an e-mail or that you post on our bulletin board.
What happens if I refuse to provide my personal information?
If you do not submit personal information when asked by Hifisenses, your refusal may limit our ability to process your online product registration, contest registration, purchase via our online store, or request for technical support. However, you do not need to provide personal information to Hifisenses in order to access and use the Sites.
What about other websites?
Hifisenses also keep tracks of Internet Protocol (IP) addresses for safety and security reasons. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
The only other information passively collected by Hifisenses is in the form of logs - files that record web site activity, including how many "hits" a particular web page is getting (a.k.a. "click-through data"). This information is used in an aggregated form and not to identify specific use patterns of you or any individual. These entries enable Hifisenses to assess overall site activity, track interest in advertised sales, and troubleshoot technical concerns. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the referral services we provide you.
Hifisenses may collect information regarding the user’s behavior, and his/her use of Hifisenses’s services to better adapt our products and services to users’ interests and for a better quality of our services.
Who is collecting my personal information and how will it be used?
The information you submit to our Sites is collected and used by Hifisenses as set out above. In addition, Hifisenses may use the submitted information to send you advertising or promotional materials, including information about special rebates, promotional offers and other events of interest in accordance with your choices. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the products and services we provide you and to better meet your needs.
With whom does Hifisenses share my personal information?
Hifisenses may share your personal information among the Hifisenses group of companies. This sharing enables us to provide you with information about products and services, which might interest you. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Statement.
From time to time, we may share your personal information with technical partners that help Hifisenses with the operation of the Services, including, without limitation, payment processing, and products delivery. To the extent that our technical partners have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Statement.
From time to time, we are approached by companies and organizations that provide products or services that we believe may be of interest to you, and we may share your personal information with such third parties in accordance with your choices. We strive to limit use of the information you provide to those offers that we think you would appreciate receiving. If you do not wish to receive information from these third party partners, you can opt out at the time of information collection (i.e., when you fill out the product registration form).
Can I choose how my personal information is used?
If you do not want Hifisenses to send you communications about special rebates or promotional offers, you may opt-out from receiving these communications at the time your personal information is collected or by contacting us via email to . In addition, along with every communication sent to you, Hifisenses gives you the opportunity to discontinue receiving future communications.
How do I access my personal information?
If for any reason you wish to question, view, correct or delete the personal information collected about you by Hifisenses, please send an email to . We will be happy to review, update or remove information as appropriate. However, we may still retain information in our files to resolve disputes, enforce our agreements, due to technical or legal requirements or matters related to security, integrity or operation of our Sites.
Does Hifisenses Collect Personal Information from Children Under 12?
Hifisenses encourages parents and guardians to spend time online with their children. We urge parents to instruct their children to never give out their real names, addresses or phone numbers, without permission, when using the Internet. We recognize a special obligation to protect personal information obtained from young children. Therefore, in order for children under 12 years old to register on any Site, we require that the child provides the email address of a parent or guardian who will be contacted by Hifisenses in order to confirm, modify or refuse his or her child’s registration. Hifisenses reserves the right to request written proof of the parent or guardian’s authorization at any time. If the parent or guardian does not answer within 30 days of Hifisenses’s email, the child’s personal information will be deleted and his or her registration refused.”
What Safeguards Does Hifisenses Use to Protect My Personal Information?
We take your privacy and the security of your personal information very seriously. To protect your personal information, Hifisenses maintains appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. Our Sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Personal information collected by Hifisenses is stored in secure operating environments that are not available to the public (e.g., locked rooms). To prevent unauthorized electronic access to personal information, Hifisenses maintains information collected online behind a firewall-protected server and uses SSH encryption. In addition, we take reasonable steps to assure that third parties who collect personal information on our behalf provide sufficient protection of personal information in addition to requiring their compliance with this Privacy Statement at all times.
How do I contact Hifisenses about my personal information?
Any questions or complaints or comments about this Privacy Statement or our use of your personal information, please contact our Privacy Statement Administrator by: email at